Thursday, September 09, 2004

Forrester research study reveals strong consumer affinity for DVRs

As if the tentative alliance announced this week between TiVo and DVD renter Netflix won't lead to more Americans staying home to watch TV, a new report by Forrester Research says viewers already spend more than half their time with their DVRs.

According to a new report, consumers who own digital video recorders (DVRs), like TiVo, spend nearly 60 percent of their total TV watching time viewing recorded or delayed programs, in which they skip 92 percent of ads.

Though DVR users currently constitute a fairly small population, 5 percent of households, this group will grow to 41 percent within five years, Forrester predicts. For its study, the Cambridge, Mass.-based research group surveyed 588 DVR users. The survey results have been published in the two-part report series, "Inside the Mind of the DVR User."

"Consumers told us that they love the control DVRs give them," said Josh Bernoff, a vice president for research at Forrester. "The ability to record programs easily, pause live TV, and skip ads creates a powerful change in the way they view television. As these devices shift the way that mainstream consumers experience programming and advertising, they create both opportunities and challenges for the TV industry."

So far, DVR owners rated their improved enjoyment of TV at an average 4.4 on a five-point scale. Nearly one in five respondents used the word "love" in response to an open-ended question about how they feel about their DVRs.

And the love affair seems likely to last. DVR owners are hooked on the device - less than 2 percent of people who owned DVRs have stopped using them, the Forrester study said.

Read the article: www.mediapost.com

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